The global office supplies market is estimated to grow to $247 billion by 2020. Items in the office supplies' market include paper-based products, storage and equipment, and writing and marketing instruments. It also covers non-core office supplies such as kitchen supplies, cleaning supplies, office furniture, workwear safety, computer consumables/accessories, etc. Suppliers in this industry have declining profit margins and are facing significant price competition. Digitization has led to closures of many retail stores of office supplies over the past 5 years. Price has become a key deciding factor, followed by geographic coverage and supply assurance. Eco-friendly products are an emerging area in developed countries, where most service providers are seeking to expand their product base.